- Customer

- Cancellation
- Availability
- Cancellation
- Booking
- Can I book from any day of the week?
- Do you do short breaks?
- Should I book my flights or my holiday first?
- What is the booking procedure?
- Do you accept provisional bookings?
- Do I have to pay a security deposit?
- What is the procedure after booking?
- How do we get the keys for the property?
- Are prices quoted for the whole property or per person?
- Can I pay in euros or dollars?
- Where can I see your booking Terms and Conditions?
- General
- Property information
- Working with Selfcateringhols
- Booking
- Communication
- Technical help
- I've requested a new password but it does not arrive!
- I'm having technical problems, what should I do?
- I've checked your FAQ but haven't been able to solve my problem, what now?
- I submitted my payment/a message but got a blank screen, has it gone through?
- You sent me a link but it doesn't work??
- I'm trying to book but it says my email address is already registered
- My password doesn't work / i can't login, now what?
- Property 3

- Property 13

- Property 26

- How close are shops, ski hire and restaurants?
- What is there to see and do in summer?
- Is it essential to have a car?
- Is the chalet well situated for new skiers and total beginners?
- What kind of guests is the chalet best suited to?
- Property 83

- Property 109

- Property 113

- How safe is it in Agios Nikolaos?
- Can you help us on walking expeditions?
- Do you need to have airconditioning?
- Do you offer last minute cheaper prices?
- Do we need to have a car?
- Property 123

- Property 140

- Do you only take bookings from Saturday to Saturday?
- Are there any additional costs to the advertised price?
- How far is house from Malaga Airport?
- Is property suitable for wheelchair guests?
- Do you get sun all day?
- How far are shops, restaurants and bars etc?
- Can you provide internet access?
- Is complex child friendly?
- How far is nearest beach?
- Property 187

- Is car hire essential ?
- How far away is the beach ?
- Is it safe to drink the water ?
- What Currency Will I Need ?
- Is it safe to walk about ?
- Property 195

- Property 253

- can you provide an Internet connection?
- Is the property children friendly?
- how far is the property to the nearest beach?
- Should I bring towels before coming there?
- Is transfer provided from airport to the property ?
- If I stay for longer days at the property , will I get any discount?
- May I rent a pleasure craft in Blue-Bay?
- I want to relax on the first day and would like that you prepare something for me?
- Does the rental cost include any tax?
- Is there any diving centre near the property ?
- How will I move around in Mauritius?
- Do you have a swimming pool?
- Does the property also provide breakfast?
- Does the property offer maid services?
- Can we have internet access in our rooms? Is it possible?
- Is there any facility offered to me on my arrival day?
- Is there any restaurant nearby and is the food cheap?
- Is there someone available to help me for cooking or babysitting?
- Will my stay turn into dream at the property ?
- Property 267

- Does the rental cost include any tax?
- Is transfer provided from airport to the property ?
- How will I move around in Mauritius?
- Is there any facility offered to me on my arrival day?
- Does the property also provide breakfast?
- If I stay for longer days at the property , will I get any discount?
- Does the property offer maid services?
- I want to relax on the first day and would like that you prepare something for me?
- Is there someone available to help me for cooking or babysitting?
- Should I bring towels before coming there?
- Do you have a swimming pool?
- Can we have internet access in our rooms? Is it possible?
- Will my stay turn into dream at the property ?
- May I rent a pleasure craft in Blue-Bay?
- Is there any restaurant nearby and is the food cheap?
- Do you have a swimming pool?
- Is there any diving centre near the property ?
- Property 268

- Property 272

- Is a coffee maker available?
- What is the size of the pool?
- Do I have to pay for the barbecue?
- Is there an internet connection?
- Is the water drinkable?
- Is the property fenced? Is the place safe?
- Is it illuminated at night?
- Do you sell local products?
- How far is a supermarket?
- Is the property children friendly?
- How far is a golf course, and horse riding?
- How far is the property from the main roads and towns?
- Is there a train station?
- Is a washing machine available?
- Does the apartment has garden furniture and a place for al fresco dining?
- Is it possible to check in earlier or later?
- Property 273

- Is a coffee maker available?
- Do you sell local products?
- Is the water drinkable?
- Is the property children friendly?
- Is the property fenced? Is the place safe?
- Does the apartment has garden furniture and a place for al fresco dining?
- Is there an internet connection?
- How far is the property from the main roads and towns?
- Do I have to pay for the barbecue?
- How far is a golf course, and horse riding?
- How far is a supermarket?
- What is the size of the pool?
- Is it illuminated at night?
- Is there a train station?
- Is it possible to check in earlier or later?
- Is a washing machine available?
- Property 275

- Is there an internet connection?
- Is a coffe maker available?
- What is the size of the pool?
- How far is a supermarket?
- Do I have to pay for the barbecue?
- How far is the property from the main roads and towns?
- Is there a train station?
- Is the property children friendly?
- Is it illuminated at night?
- Does the apartment has garden furniture and a place for al fresco dining?
- Is the property fenced? Is the place safe?
- Is the water drinkable?
- Do you sell local products?
- Is it possible to check in earlier or later?
- How far is a golf course, and horse riding?
- Is a washing machine available?
- Property 279

- Do you sell local products?
- How far is a supermarket?
- Is the property children friendly?
- Is it illuminated at night?
- What is the size of the pool?
- Is the property fenced? Is the place safe?
- Do I have to pay for the barbecue?
- Is there an internet connection?
- Is the water drinkable?
- Does the apartment has garden furniture and a place for al fresco dining?
- Is a coffee maker available?
- Is there a train station?
- How far is the property from the main roads and towns?
- How far is a golf course, and horse riding?
- Is it possible to check in earlier or later?
- Is a washing machine available?
- Property 280

- Do I have to pay for the barbecue?
- Is there a train station?
- What is the size of the pool?
- How far is a supermarket?
- Is a coffee maker available?
- How far is the property from the main roads and towns?
- Is the water drinkable?
- Is it possible to check in earlier or later?
- Is the property fenced? Is the place safe?
- Is the property children friendly?
- Is a washing machine available?
- Do you sell local products?
- Is there an internet connection?
- Is it illuminated at night?
- How far is a golf course, and horse riding?
- Does the apartment has garden furniture and a place for al fresco dining?
- Property 296

- Property 305

- Property 335

- How many beds are in the apartment? Where are the beds? How large/length the beds are?
- Where can I park my car?
- How far is it to the metro, urban train and bus stop? And how often do they run?
- How far is the historic centre? How far is the Coliseum?
- Is the tap water drinking water?
- Can I buy a public transportation daily ticket and a weekly ticket? How much do they cost?
- Are there a table and some chair to sit outside in the garden?
- Is there a telephone?
- Is there ironing equipment?
- Is there a telephone?
- Property 369

- Cancellation Policy
- Are short breaks available?
- Is the house available all year.
- Booking
- Communication
- Booking
- Property Information.
- What is in the local area?
- Property 370

- Property 381

- Property 386

- Property 397

- Are there hairdryers?
- Where can I change my money?
- Are there beach towels?
- Are there restaurants nearby?
- Do we need a car?
- How close is the supermarket?
- Property 398

- Where is the closest airport?
- Are there any additional costs to the rental?
- Is the property/area good for children?
- Is there Wifi?
- Property 473

- Property 477

- Property 478

- Property 479

- Property 495

- Is there a reduction for booking both properties together?
- Is the barn suitable for children?
- How far to nearest shops?
- Property 524

- Property 540

- Property 559

- Is the accommodation furinished of bed linen,sheets, towels?
- Which services do you offer?
- There is animation for the childrends and mini club
- How is possible to go to Pompei, Neaples, amalfi coast and all the other touristic sites?
- Where is located the nettuno holiday village
- Wich kind of accommodation is?
- How distance is the sea?
- There is a parking available
- Property 583

- Property 607

- Is there a large hospital with A&E in the area?
- Is the heating included in the price?
- Can I bring my pets with me to Drumbain Croft?
- Property 608

- Property 645

- Do you offer additional services and activities?
- Is the property child friendly ?
- What is the minimum period of stay?
- How can I get to the property?
- Are there any extra charges?
- Property 660

- Property 680

- Property 725

- Property 731

- Property 744

- Property 802

- Property 832

- Property 843

- Property 858

- Property 892

- Property 901

- Property 952

- Property 953

- Property 958

- Property 975

- Property 978

- Property 980

- Property 984

- Where is the nearest large supermarket?
- How far is it to the shops?
- Where will we find a good Restaurant ?
- How do we get the keys?
- What happens if we need to cancel?
- How big is the Pool?
- Property 1014

- Property 1017

- Are there bus stops near by?
- Are there good restaurants in the area?
- Is Sant Carles de la Rapita a busy town?
- Is it in walking distance to a grocery store?
- Property 1059

- We want to play golf, any restrictions?
- Do you need a car?
- In winter is there central heating?
- Is the area good for children?
- Property 1063

- How far is your Penthouse from the Centre of Venice?
- Is possible to Use the Kitchen to Cook Meals?
- What About Internet and Satellite TV?
- Why are the Prices so high at the end of August and beginning of September?
- Property 1089

- What entertainment is provided?
- Can you buy groceries before I arrive?
- Is the kitchen fully equipped?
- What medical services are nearby?
- Is the pool heated?
- Are there stores and restaurants nearby?
- Is smoking allowed?
- Do we need to bring towels?
- Property 1139

- Property 1152

- how far is it to the nearest beach?
- is the property children friendly?
- are there any additional costs besides the advertised price?
- is this property available?
- Property 1160

- Property 1181

- Property 1200

- How do I get to Rome?
- Is it possible to stay at Villa Elsa without a car?
- What's the shortest period I can book for?
- Property 1305

- Property 1307

- Property 1311

- Property 1325

- Property 1326

- Are the villa fully private?
- Is the car needed?
- The closest beach?
- Closest restaurant/bar/ supermarket
- Do you allow no sat/sat rentals?
- Is the car needed?
- Property 1344

- Will we have to clean the pool
- Terms and conditions
- Can we see more photos of the villa
- Are there any decent restaurants and bars
- Is the villa suitable for Infants
- Are Towels supplied
- Can you arrange Transfers from Airport or car hire for us
- Is the pool Private
- Is there a hairdryer
- Is Kalkan a large resort.
- Where will we collect the keys
- What if we have other questions
- We want to drive to the villa. Do you provide a map.
- Will there be building work near the villa.
- Are there any water sports
- Are the locals friendly
- Is there a welcome Hamper
- Is Kalkan safe for families
- Is there maid service or cleaning
- Who will we contact if there is any problems at the villa
- Is it easy to get taxis or buses.
- Are there plenty of places to visit around Kalkan
- Property 1345

- Is there a welcome Hamper
- Is there a hairdryer
- Are the locals friendly
- Are there plenty of places to visit around Kalkan
- Are there any water sports
- Will there be building work near the villa.
- Is the villa suitable for Infants
- Is the pool Private
- Are there any decent restaurants and bars
- Will we have to clean the pool
- Are Towels supplied
- Who will we contact if there is any problems at the villa
- Where will we collect the keys
- Can we see more photos of the villa
- What if we have other questions
- Is Kalkan safe for families
- We want to drive to the villa. Do you provide a map.
- Is Kalkan a large resort.
- Is it easy to get taxis or buses.
- Can you arrange Transfers from Airport or car hire for us
- Terms and conditions
- Is there maid service or cleaning
- Property 1356

- How many people can we accommodate in total
- Is getting into Queenstown easy.
- Can you leave luggage at the property while you walk the National Park
- Is the property suitable for children
- Do we need to hire a car if we stay at the property